Toolbox +AI
Harness the power of Artificial Intelligence with Toolbox +AI.
Optimize processes, personalize the customer experience, and improve operational efficiency with the integrated AI features in Toolbox B2B.
Artificial Intelligence for B2B: Enhance Your Platform with Toolbox +AI
Industrial B2B e-commerce generates enormous amounts of data: complex catalogs, purchasing behaviors, usage preferences, order history.
Toolbox AI transforms this data into concrete actions: suggests the right products, supports customers during navigation, enriches product sheets, and helps the sales force make better decisions.
Chatbot
Less talk, more sales.
The Toolbox AI chatbot knows the catalog and the logic of your e-commerce. It answers customer questions, helps them navigate the options, and directs them straight to purchasable product sheets, reducing requests to customer care and speeding up the purchasing process.
INTELLIGENT RELATED PRODUCTS
What they were looking for.
AI selects related products not only based on navigation but also considering technical characteristics, compatibility, and real applications. This way, it proposes truly useful accessories, alternatives, and complements, increasing the average order value and customer satisfaction.
DATA-DRIVEN RECOMMENDATIONS
More than simple advice.
The recommendation engine uses the user’s historical data and the behavior of other customers to suggest relevant items at various points in the purchasing journey. The proposals are personalized and oriented towards reorders and supply continuity, as required by B2B.
PRODUCT ENRICHMENT
If it’s not there, we generate it.
Toolbox AI supports marketing in enriching product sheets, generating clearer, uniform, and complete descriptions. It integrates information from different sources and reorganizes it in SEO terms, making the catalog more understandable for customers and more effective for search engines.
Forecasts and Forecasting
Today’s results, tomorrow’s objectives.
Forecasting algorithms analyze order history, seasonality, and market trends to identify commercial trends and opportunities. The sales force can see which customers might reorder, which product lines are growing, and where to focus visits and targeted offers.
