Artificial Intelligence for Industrial B2B
Toolbox +AI:
Turn data into sales, automate support, and optimize your catalog.
Optimize processes, personalize the customer experience, and improve operational efficiency with the integrated AI features in Toolbox B2B.
Artificial Intelligence for B2B: Enhance Your Platform with Toolbox +AI
Industrial B2B e-commerce generates enormous amounts of data: complex catalogs, purchasing behaviors, usage preferences, order history.
Toolbox AI transforms this data into concrete actions: suggests the right products, supports customers during navigation, enriches product sheets, and helps the sales force make better decisions.
Less Talk, More Sales
AI Chatbot for Technical Support
The Toolbox AI chatbot knows the catalog and the logic of your e-commerce. It answers customer questions, helps them navigate the options, and directs them straight to purchasable product sheets, reducing requests to customer care and speeding up the purchasing process.
What They Were Looking For
Smart Related Products
AI selects related products not only based on navigation but also considering technical characteristics, compatibility, and real applications. This way, it proposes truly useful accessories, alternatives, and complements, increasing the average order value and customer satisfaction.
More than just recommendations.
Data-Driven Recommendations
The recommendation engine uses the user’s historical data and the behavior of other customers to suggest relevant items at various points in the purchasing journey. The proposals are personalized and oriented towards reorders and supply continuity, as required by B2B.
If it’s not there, we generate it.
Product Enrichment with Prodigy AI
Toolbox AI supports marketing in enriching product sheets through integration with Prodigy AI, generating clearer, more consistent, and complete descriptions. It integrates information from different sources and reorganizes it with an SEO focus, making the catalog more understandable for customers and more effective for search engines.
FROM DELIVERY NOTE TO ERP — WITHOUT RE-ENTERING DATA
aDDiT: Automated Delivery Note Management
aDDiT reads delivery notes and compares the extracted data with supplier records and open orders in the ERP system, suggesting the corresponding order line for each item. Product codes, quantities, units of measure, and other data points are used to determine the reliability of each match. aDDiT can be integrated with Gemaut by Easydata and with most widely used ERP systems.
Today’s Results, Tomorrow’s Goals
Forecasting and Predictions
Forecasting algorithms analyze order history, seasonality, and market trends to identify commercial trends and opportunities. The sales force can see which customers might reorder, which product lines are growing, and where to focus visits and targeted offers.
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